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Publications
Books
Words at Work : Business Writing in Half the Time With Twice the Power
From Amazon.com: Good writing has long been undervalued
in the workplace. After all, business letters, memos, proposals, and the
like are about communication, not literature. And, true, the readership
probably couldn't care less about sentence structure or tone. Still, something
inspires the recipient of such material to either read it or toss it,
and that something is very often the quality of the writing. Words at
Work is a practical guide by the founder of a company that offers writing
services for businesses: Susan Benjamin. She believes that the average
letter has to be "captivating within the first five words." She hauls
away tired phrases ("I enjoyed speaking with you on the phone last week"
and "Our company is committed to meeting your needs"), clichés,
and jargon, encouraging businesspeople to be specific, fresh, anecdotal,
and grammatical in their writing... Her strategies are easy to follow
and are sure to make for crisper corporate correspondence.
Queen Victoria's Baggage
From Amazon.com:Queen Victoria's Baggage is a cross-disciplinary examination of why the organizational life experiences by millions of people in western culture is fraught with dysfunctionality and pain. To avoid a loss of perspective by focusing on the present cultural milieu the book utilizes anthropology, psychology, history and the study of technology and applies them to those who established the foundations for today's institutions during the reign of Queen Victoria from 1830-1901. The author uncovers the discontent found in current organizations in the nineteenth century cultures of America, Russia, and Vienna, the ancestral social roots that continue to disrupt the foundations of lives within organizations and analyzes both the depth and breadth of the remedial actions which need to be undertaken to undo what has been evolving for 150 years.
The Neuro-Genetic Roots of Organizational Behavior
From Amazon.com:Engaging and thought provoking, "The Neuro-Genetic Roots of Organizational Behavior" is an unprecedented work that explores how neurology and genetics structure organizational life. Author Daniel A. Silverman presents the latest discoveries in neurology and genetics, discussing their practical applications for business organization. Specifically, he investigates how neuro-genetics filter perceptual inputs and limit possibilities for action. Those interested in business and organizational studies as well as students of psychology, neurology and genetics will find this book enlightening.
Facilitating Organizational Change
From Amazon.com:Facilitating Organizational Change is a book that approaches organizational change as a profoundly difficult process that requires durable, time tested tools to master. The facilitator for this change is provided with the appropriate level of tools to approach the change situation from three different perspectives: Infrastructural, Cultural, and Individual. All of the tools have been tested by the author and his clients for the past twenty years, across a broad range of change efforts in research and development, the automotive industry, electronics, insurance and financial services, printing and publishing, paper products, government, utilities, and higher education. This book approaches the anxiety that surrounds change with a methodology that uses the disequilibrium as a driver for the culture to reassess how it does what it does. It facilitates the culture into operationalizing the need to reinvent itself in a fashion that allows for there to be closer alignment between what people's true values and needs are and how those needs can be optimally realized through the organizational systems within the culture.
